The widget is in your website and clients can speak and see their assistant
You can share your client’s screen and guide the trough the process
will take your customer
the next quality level.
fixilver to assist your visitors when
it. You will increase purchase
Add fixilver’s widget to your website and be one click away from your clients.
Do not worry! We can help you. We look after your platform and answer your calls. We specialise in your products and look after your clients. We offer you the software and we only invoice you the minutes spent answering your customers. This allows you to estimate the traffic and at any moment you can take this over and have your own team.
Help your clients online as they encounter problems on your website.
Speak to your clients through the web to advise them and help them. Build a personal relationship.
Your client can see his assistant to build trust and proximity.
The client can rate its assistant. So you can manage quality control. Assistants can rate clients.
Your client can share his screen so your assistant can talk him through the difficulties as they come up.
We manage your website support. No developer nor assistant time needed
Complement with third party integration
Agent rating - Client rating - Case creating - Case tracking - Client registration - File management according to IP Time management - Management administrators and assistants - Invoicing - Mobile versions chat only - Safari version for desktop – Ipad, Iphone - Outsourced support